Privacy policy

Athenora Consulting is committed to protecting your privacy

This privacy policy sets out the basis on which we process the personal data we collect from you or that you provide to us. It is designed to comply with the General Data Protection Regulation (GDPR).

Please read the following carefully to understand our practices regarding your personal data. We are committed to protecting the privacy of our clients, prospective clients, suppliers, job applicants and visitors to www.athenora.com.

The data we may collect from you

Athenora may collect and process the following data about you:

• information provided when registering for events, subscribing to our services such as newsletters or training courses, or taking part in discussion forums or other social media, such as your topics of interest or your contact details (first name, surname, position, company, telephone number, email address);
• if you contact us, a record of that correspondence (emails);
• CVs or any other information about you that you provide to us for specific processing purposes.

When you browse our website, no personal data is collected and no cookies are set.

The personal data we may process

The personal data we collect and process about you depends on our relationship. We hold different types of personal data depending on whether you are a client, a prospective client, a supplier, an employee, a job applicant or a visitor to our website, or have requested information about our services.

The purposes for which we process your personal data differ according to our relationship.

As a prospective client, you are under no obligation to provide us with personal data.

If you are a client or a supplier, providing certain personal data is a legal or contractual requirement (for example, we need certain personal data from our clients to document our engagement, for invoicing purposes and to obtain access badges to the EU institutions).

If you are an employee or a job applicant, providing certain personal data is a prerequisite for entering into a contract.

The legal bases for our processing of personal data include the performance of a contract, your consent and our mutual legitimate interests.

Clients

• contact details (first name, surname, address, telephone, fax, email)
• personal characteristics (such as gender)
• professional information (such as company, title or position, department, website)
• official identification numbers (such as identity card number or tax identification number)
• financial information and bank details (such as account number)
• information on the issues, projects and assignments we handle
• information enabling us to provide our services

Purposes:

• communicating with you
• setting up, performing and terminating assignments related to our services
• carrying out assessments and making decisions on the terms of our engagement
• managing the client relationship
• providing our services and improving their quality

Prospective clients

• contact details (first name, surname, address, telephone, fax, email)
• personal characteristics (such as gender)
• professional information (such as company, title or position, department, website)
• topics of interest
• email correspondence

Purposes:

• communicating with you
• managing prospective client relationships
• providing information (topics of interest, infographics)
• inviting you to our events
• managing our business operations

Suppliers

• contact details (such as first name, surname, address, telephone, fax, email)
• personal characteristics (such as gender)
• professional information (such as company, title or position, department, website)
• financial information and bank details (such as account number)
• email correspondence
• information enabling us to receive products or services from you

Purposes:

• communicating with you
• managing suppliers
• setting up, performing and terminating contracts for the purchase of products or services
• carrying out assessments and making decisions on the terms of those contracts
• ensuring the security of our premises and facilities
• managing our business operations and IT infrastructure
• handling complaints
• establishing and defending our legal rights

Employees

• contact details (first name, surname, address, telephone, fax, email)
• personal characteristics (such as gender)
• official identification numbers (such as identity card number or tax identification number)
• financial information and bank details (such as account number)
• assignment history and appraisals
• timesheets
• CV
• email correspondence

Purposes:

• communicating with you
• establishing the employment contract and related assignments
• fulfilling reporting obligations and making payments
• managing the employment relationship
• carrying out appraisals

Job applicants

• contact details (such as first name, surname, address, telephone, email)
• personal data (such as your date of birth)
• information about the position you are applying for
• language skills, education and training
• CV and cover letter

Purposes:

• communicating with you
• carrying out recruitment and selection activities
• assessing your eligibility and suitability for a position
• possibly offering you a job

How we use your data

Your data is used only for the purposes for which you have given your consent or as set out in this privacy policy. In general, we use your personal information only in the following cases:

• to update and improve our records;
• to meet our obligations under any contract between you and us, in order to provide you with the information and services you request;
• to invite you to events or training courses, or to send you our information.

Who we share your data with

We do not transfer any of your data to third parties without your permission, except as part of an event registration or to service providers (in particular accountants, lawyers and hosting providers). We will never sell your data to third parties for commercial purposes.

Where we store your data

The data we collect from you may be stored on paper or electronically.

Your rights

You have the right to obtain confirmation as to whether your personal data is being processed and, where this is the case, to access your personal data and information about its processing.

You have the right to have your data rectified and, under certain conditions, to request the erasure of your personal data.

Under certain conditions, you have the right to receive your personal data, which you may reuse as you wish.

You have the right to lodge a complaint with the Belgian Data Protection Authority (APD/GBA): rue de la Presse 35, 1000 Brussels, Belgium, by telephone on +32 2 274 48 00 or by email at contact@apd-gba.be.

If you wish to change your preferences regarding the processing of your data or to unsubscribe from our newsletters and invitations, you can let us know at contact@athenora.com, or use the unsubscribe link included in our mailings at any time.

Access to personal data

The GDPR gives you the right to access your personal data. Athenora endeavours to respond to your request as quickly as possible, and at the latest within the one-month period laid down by the GDPR.

To exercise your right of access, please send your request to contact@athenora.com. Where appropriate, Athenora may ask for proof of identity before processing the request.

The data controller

Athenora is the controller of all personal data it processes concerning its clients, prospective clients, suppliers, job applicants and website visitors. Athenora is an independent Belgian company with its registered office at avenue de Cortenbergh 66, 1000 Brussels, Belgium, registered under company number 0479.850.288.

Changes to our privacy policy

Any changes we may make to our privacy policy will be published on this page. By continuing to use our website, you will be deemed to have accepted those changes.

Protection of personal data

Athenora has put in place appropriate technical and organisational measures to prevent, and to act against, any unauthorised or unlawful processing or disclosure, as well as the accidental loss, alteration or destruction of personal data.

Our website may contain links to the websites of other organisations. If you follow a link to one of these sites, please note that they have their own privacy policies and that we accept no responsibility for those policies.

Retention of personal data

We do not keep your personal data for longer than necessary for the purposes for which it was collected. The exact period depends on those purposes.

Contact

For any further information or assistance, please write to us at contact@athenora.com.